Welcome to KILIO LLC. Before using our website and purchasing our products, please carefully read the following terms and policies. These terms apply to all transactions between you and KILIO LLC and will help ensure you have a pleasant shopping experience.
- Order and Billing Terms
When you place an order, you confirm that all information provided is accurate and complete. We accept multiple payment methods and ensure the use of a secure payment processing system to protect your financial information. - One-Time Sales
All sales are one-time sales, meaning the sale of a product is limited to the item you selected at the time of purchase. We do not offer subscription services, ensuring you only pay for the products you choose. - Return Policy
We want you to be satisfied with your purchase. For unopened or opened products, returns are accepted under the following conditions:
Unopened Products: Any unopened product in its original packaging can be returned within 30 days of purchase. Please ensure the product and packaging are intact.
Opened Products: Opened products can also be returned within 30 days of purchase, provided the product has not been significantly used and remains in good condition.
When returning a product, please ensure you include the original invoice and your contact information. We will process the return upon receipt and issue a refund according to your payment method. - Damaged or Incorrect Goods
If you receive damaged or incorrect goods, please contact us within 48 hours of receiving the goods so we can provide you with a solution. - Changes to Terms
KILIO LLC reserves the right to modify these terms at any time. Any changes will be posted on our website and will take effect immediately. We recommend you check regularly for the latest terms information.
Thank you for choosing KILIO LLC! We look forward to providing you with high-quality nail products and excellent service!